Your privacy matters to us. This policy explains exactly what personal data ovo77 collects, why we collect it, how we use and protect it, and what rights you hold as a player based in Indonesia.
All personal and financial data is encrypted in transit and at rest using industry-standard SSL/TLS protocols.
ovo77 does not sell, rent, or trade your personal information to third-party marketers under any circumstances.
You have the right to access, correct, and request deletion of your personal data held by ovo77 at any time.
Data practices are aligned with internationally recognized privacy standards relevant to Indonesian players.
ovo77 ("we", "us", "our") is committed to protecting and respecting the privacy of every individual who accesses or uses our online gaming platform at https://ovo77.pro (the "Platform"). This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you register an account, make deposits or withdrawals, place bets, play games, or otherwise interact with ovo77.
This policy applies to all players based in Indonesia and any other jurisdiction from which the Platform is lawfully accessible. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.
By creating an account on ovo77, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, you should not create an account or continue using the Platform.
Plain-Language Summary: We collect only the data we genuinely need to run a safe, compliant gaming platform. We do not sell your data. You can request access to, correction of, or deletion of your data at any time by contacting us at [email protected].
For the purposes of this Privacy Policy, the data controller responsible for your personal information is the operator of ovo77 — an internationally licensed gaming entity operating the Platform at https://ovo77.pro. As the data controller, ovo77 determines the purposes and means by which your personal data is processed.
All data-related inquiries, requests, and complaints should be directed to our privacy team at the contact details set out in Section 14 of this policy. We aim to respond to all privacy-related correspondence within ten (10) business days of receipt.
We collect personal data in the categories described in the table below. We collect only what is necessary for the legitimate purposes outlined in Section 5 of this policy.
| Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, national identity card (KTP) number or passport number, and any other government-issued identification details required for Know Your Customer (KYC) verification. |
| Contact Data | Residential address in Indonesia (street, city, province, postal code), email address, and mobile phone number. |
| Account Data | Username, hashed password, account registration date, account status, session history, and any self-exclusion or responsible gaming preferences set on your account. |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit history, withdrawal requests, account balance, and transaction timestamps. |
| Gaming Activity Data | Bet history, game session logs, wagering totals, win/loss records, sportsbook market selections, and bonus redemption records across all product verticals including live casino, slots, sportsbook, virtual sports, and roulette. |
| Technical Data | IP address, device type and operating system, browser type and version, screen resolution, time zone setting (WIB/WITA/WIT), cookies and session tokens, and referring URL. |
| Communications Data | Content of support tickets, live chat transcripts, email correspondence, and any feedback or complaint submissions sent to ovo77. |
| KYC Documents | Scanned or photographed copies of identity documents, proof-of-address documents, and payment method ownership evidence submitted during the verification process. |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless expressly required by a specific regulatory obligation and only with your explicit consent.
ovo77 collects personal data through the following channels:
Information you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, or participate in a promotion. This is the primary source of identity, contact, financial, and KYC data.
Technical data is collected automatically when you access the Platform, through server logs, session tracking, and cookies. This includes your IP address, device fingerprint, and behavioral patterns on the site — used primarily for fraud prevention, security monitoring, and platform performance optimization.
In some cases, ovo77 may receive data from third-party identity verification providers, payment processors (including our local banking and e-wallet partners), and fraud-detection services. This data is used exclusively to supplement our internal KYC and risk management processes and is handled under strict data processing agreements.
Note on Accuracy: You are responsible for ensuring that any personal data you provide to ovo77 is accurate and current. Providing false or misleading information constitutes a breach of our Terms & Conditions and may result in account suspension.
We process your personal data only where we have a lawful basis to do so. The table below sets out the primary purposes for which we use your data and the corresponding legal basis for each use:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract — necessary to create and maintain your player account. |
| Identity and age verification (KYC) | Legal obligation — required to verify that you are at least 21 years of age and to prevent underage gambling. |
| Processing deposits and withdrawals | Performance of a contract — necessary to execute financial transactions on your behalf. |
| Fraud prevention and security monitoring | Legitimate interest — protecting the integrity of the platform and the safety of all players. |
| Anti-money laundering (AML) compliance | Legal obligation — required by applicable international AML regulations. |
| Responsible gaming monitoring | Legal obligation and legitimate interest — identifying at-risk players and enforcing deposit limits or self-exclusions. |
| Customer support and dispute resolution | Performance of a contract — necessary to respond to your queries and resolve complaints. |
| Personalized game and promotion recommendations | Legitimate interest — improving your experience on the Platform based on your preferences and gaming history. |
| Marketing communications (opt-in only) | Consent — we will only send promotional emails or messages where you have explicitly opted in to receive them. |
| Platform analytics and performance improvement | Legitimate interest — understanding how the Platform is used to improve design, speed, and game availability. |
Where we rely on your consent as the legal basis for processing (e.g., marketing communications), you have the right to withdraw that consent at any time by contacting [email protected] or updating your account communication preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
ovo77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your data only in the following strictly defined circumstances:
To enable gameplay, limited account data (such as a player session token and account currency) is passed to our licensed game providers — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers act as data processors under contractual obligations that prohibit them from using your data for any purpose other than game delivery.
Financial data necessary to execute your deposit or withdrawal request is shared with the relevant payment processor — for example, BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja. Each processor handles this data under its own published privacy terms and applicable Indonesian banking regulations.
KYC documents and identity data may be shared with third-party verification providers engaged by ovo77 to authenticate your identity and assess fraud risk. These providers are bound by strict data processing agreements and may not use your data for any independent purpose.
We may disclose personal data to law enforcement agencies, regulatory authorities, or courts if required by applicable law, by a lawful court order, or where we reasonably believe that disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
In the event that ovo77's business or any part of it is acquired, merged with, or transferred to another entity, your personal data may be transferred as part of that transaction. You will be notified via a platform announcement or email prior to your data being transferred and becoming subject to a different privacy policy.
No Cross-Border Marketing Transfers: ovo77 does not transfer your personal data to any third party located outside the operational jurisdictions described in this policy for the purpose of marketing, profiling, or data brokerage.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and Identity Data | Duration of account activity plus 5 years following account closure, to meet AML and regulatory record-keeping obligations. |
| Financial Transaction Records | 7 years from the date of each transaction, in line with standard international financial record-keeping requirements. |
| KYC Documents | 5 years from the date of account closure or the date of the last transaction, whichever is later. |
| Gaming Activity Logs | 3 years from the date of each session, used for dispute resolution and responsible gaming monitoring. |
| Support Communications | 2 years from the date of each interaction, used to maintain service quality and resolve recurring issues. |
| Technical / Log Data | 90 days from collection, used for security monitoring and fraud detection only. |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year thereafter as evidence of the original consent. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual player.
ovo77 uses cookies and similar tracking technologies to operate core platform functions, maintain session security, analyze usage patterns, and deliver a personalized experience. The categories of cookies we use are described below:
These cookies are essential for the Platform to function correctly. They enable you to log in to your account, navigate between game lobbies, and maintain a secure session. You cannot opt out of strictly necessary cookies without impairing your ability to use the Platform.
These cookies collect aggregated, anonymized information about how visitors use the Platform — which pages are visited most frequently, how long sessions last, and where users navigate from. This data helps us improve Platform performance, game availability, and page load speeds. No personally identifiable information is collected through analytics cookies.
These cookies remember your preferences — such as your preferred language, time zone (WIB, WITA, or WIT), and display settings — so you do not need to reset them each time you visit. Functionality cookies improve your overall experience but are not strictly required for the Platform to operate.
You can manage or disable non-essential cookies at any time through your browser's privacy settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, or receive a notification before a cookie is stored. Please note that disabling cookies may affect the functionality of certain Platform features, including game loading and session persistence.
ovo77 implements a multi-layered data security framework designed to protect your personal and financial information against unauthorized access, disclosure, alteration, and destruction. Our core security measures include:
Your Responsibility: The security of your account also depends on you. Never share your password with anyone. If you suspect unauthorized access to your ovo77 account, contact us immediately at [email protected] and change your password without delay.
As a player on ovo77, you hold the following rights in respect of your personal data. To exercise any of these rights, submit a written request to [email protected] with your registered account username and a description of the right you wish to exercise. We will respond within ten (10) business days.
Request a copy of all personal data we hold about you, along with information on how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data we hold about you. You may also update some account details directly from your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that we limit the processing of your data in certain circumstances, such as while the accuracy of the data is being contested.
Request a structured, machine-readable copy of the personal data you have directly provided to us, where technically feasible.
Object to the processing of your data where we rely on legitimate interest as the legal basis, including profiling for personalized game recommendations.
Please note that some rights are subject to limitations where legal or regulatory obligations require us to retain data regardless of your request. We will clearly explain any such limitations in our response to your request.
ovo77 is an adults-only platform. You must be at least 21 years of age to register an account and use our Services. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data from an individual under 21 has been collected, we will immediately close the relevant account, forfeit all associated balances, and securely delete the personal data in question.
If you are a parent or guardian and believe that a minor in your care has registered on ovo77, please contact us immediately at [email protected]. We will treat your report as an urgent matter and take immediate action.
21+ Strictly Enforced: Age verification is a mandatory step in the ovo77 KYC process. Any account that fails to satisfy our 21+ age requirement will be closed and all Bonus Funds forfeited, with deposited real-money funds returned to the original payment method.
The ovo77 Platform may contain references to third-party services — such as our payment partners (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay) and game providers (Evolution Gaming, Pragmatic Play, Spribe) — which operate under their own privacy policies. ovo77 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policy of any external service you interact with in connection with your ovo77 account.
ovo77 does not embed third-party advertising networks, social media tracking pixels, or retargeting scripts on the Platform. Your browsing activity on ovo77 is not shared with social media platforms for advertising purposes.
ovo77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The "Last Updated" date at the top of this page will be revised upon any amendment. Material changes — those that significantly affect how we use or share your data — will be communicated to registered players via a notice on the Platform homepage or by email to the address registered on your account.
Your continued use of the ovo77 Platform following publication of any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the amended policy, you must cease using the Platform and request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ovo77 handles your personal data, please contact our privacy team using the details below:
For responsible gaming-related matters, including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page for dedicated guidance and direct escalation pathways.
ovo77's privacy framework is built on six core principles that govern how we handle every piece of data entrusted to us by our Indonesian players.
Every data transmission between your device and the ovo77 Platform is protected by 256-bit SSL/TLS encryption. Your credentials, payment details, and gaming history are never exposed in transit.
ovo77 will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data exists solely to power your gaming experience and keep your account secure.
You may request a complete export of all personal data ovo77 holds about you at any time. Submit your request to our privacy team and receive a structured response within ten business days.
When your data is no longer needed for legal or contractual purposes, you can request its permanent deletion. ovo77 processes erasure requests promptly and confirms completion in writing.
We do not hold your data indefinitely. Clear retention schedules — ranging from 90 days for technical logs to seven years for financial records — govern how long each data category is stored before secure deletion.
ovo77 collects only the data strictly necessary to operate a safe, compliant gaming platform. We do not collect sensitive categories such as health data, political opinions, or biometric identifiers.
ovo77 combines world-class entertainment — live casino, sportsbook, slots, virtual sports, and roulette — with a rigorous commitment to data privacy. Join over two million Indonesian players who trust ovo77 with their gaming and their personal data. 21+ only. Please gamble responsibly.